It’s frustrating. The system is understandably overwhelmed with an unprecedented number of people filing for unemployment. But here’s the thing… they are processing more applications than ever before.
According to the New Mexico Department of Workforce Solutions Fact Sheet in light of the Governor’s declaration of a State of Emergency, certain workers may be eligible for Unemployment Insurance (UI) benefits. You may be eligible if the situations described below apply to you:
- Employers may lay off some or all of their workforce as a result of the impact of COVID-19; for example, a restaurant that sees a significant reduction in business due to lack of customers dining out during this time, or an event facility that cancels all events until a later date, or bus drivers who are out of work due to temporary school closures.
- Workers who are self-quarantined or directed to be quarantined, or who have immediate family who is quarantined.
- Workers who have their hours reduced as a result of COVID-19.
Here are a few helpful tips we’ve found:
- The first thing you should do is file online at www.jobs.state.nm.us.
- If you have to call, call early in the morning and with the understanding that it may take a few hours to get through. Don’t give up! (1-877-664-6984)
- Please note that there are now designated call days based on the last digit of your Social Security Number:
- 0-3: Monday
- 4-6: Tuesday
- 7-9: Wednesday
- Missed your day: Thursday & Friday
- Please note that there are now designated call days based on the last digit of your Social Security Number:
- Make sure your employer confirms that you have been laid off in the system. If they don’t approve it, it could hold up your application.
- Be aware of scams! Scammers are especially targeting non-English immigrant and refugee communities seeking unemployment benefits.
- According to an email from the IRS, “scammers may contact you by phone, by text, by email or on social media and offer to help you apply for unemployment benefits. They may promise to get it “faster.” They may ask you to take a survey. They may ask for a “fee.” They may ask for information like your social security number or bank account information.
In the meantime, don’t just stop paying your bills. If you know you are going to miss a payment, call the company and describe your situation. Also, look at your reoccurring monthly expenses to see if there are any areas you can trim.
Finally, CNM Job Connection Services compiled information about Job Scams, #CoronaVirusHiring Job Opportunities, Gig Opportunities, and other Resources. All students and alumni are encouraged to connect with Career Center Advisors if they need help with résumés/cover letters, practice video interviews, or career exploration. You can reach us at [email protected].