Businesses have experienced disruptions all-around during this pandemic. Riding this crisis out into the foreseeable future, businesses need to assure both employees and customers that they are safe. The comfort factor is critical.
Employees need to be assured that management has their best interests in mind when setting up a safe and healthy workplace. The CDC suggests being flexible and non-punitive with leave policies, establishing an emergency communication plan and considering staggering shifts. Employees should be encouraged to stay home if sick, and they should exercise proper hygiene etiquette for coughing, sneezing and hand washing. The CDC also suggests implementing practices to minimize face-to-face contact between employees.
Customers should be encouraged to exercise proper hygiene etiquette when in public to protect themselves and others. Social distancing is critical within a retail business or office, out of respect for other customers and employees. Small businesses need to enforce the distance between customers in order to keep customers safe and comfortable.